KRISTINE MORISSETTE
5 CHARITY ST
LISBON FALLS ME 04252
207-353-6921



Personal Contributions Experience Education



Personal Contributions

A self-motivated individual with strong technical and problem solving skills, a working knowledge of Access, relational databases, Microsoft Word and Excel; knowledge of programming languages BASIC, PICK and C++ and a strong desire to develop and build my technical abilities.



Experience
Medaphis Physician Services Corporation
19 Mollison Way
Lewiston ME 04243


1995 - Present Senior Business Analyst
Supervising the work flow of the system support team
Verifying accuracy of system changes / enhancements
Analysis of requested system changes and advising users of alternative corrective actions or procedures.
Analysis of reported system problems, documenting issues and providing support to programming staff.
Tracking and Reporting issues to IPC senior management.
Contributed in the development of many new system processes and procedures.
Documentation of system changes
Training of system users

1994-1995 Assistant Supervisor
Maintaining the work flow of 10 employees
Resolving employee questions
Reviewing client A/R's and taking corrective actions if necessary
Reporting to management on client cash flow
Serving as supervisor as needed
1992 - 1994 Data Entry Clerk, Pathology Department
1991 - 1992 Receptionist
1989 - 1991 Mail Room Clerk


Education